This job ad has been posted over 40 days ago...
0
applicants
Technical Analyst - Desktop - 4 Month Contract
at WINNERS MERCHANTS INTERNATIONAL in Mississauga, Ontario, CANADA
Summary: Winners Merchants International, L.P. operates Winners, HomeSense and STYLESENSE, where every day, customers find the latest and greatest designer brand names for less than they'd pay elsewhere. If you love the idea of growing your career in a dynamic, fast-paced environment where each day brings something new, this may be the perfect place for you.
Description: Now Hiring: Technical Analyst - Desktop
Lisa is one of the Technical Analysts for our desktop computers. She provides administration, implementation, and support of our desktop and telecommunications infrastructure, including support services in AS/400, Windows 2000/XP, UNIX, and telecommunications. She installs software, hardware, and peripherals, maintains the corporate desktop and laptop infrastructure, provides on-call support, and handles regular testing and maintenance of our systems environment. She came to us with a diploma in Computer Systems, two years related work experience, and an A+ certification (which she didn't need to get the job, but which was great to see). She also had working knowledge of all the relevant systems: AS/400, Windows 2000/2003/XP, UNIX, Nortel PBX, Symposium, Call Pilot, etc. But what really made her stand out was her communication and customer service skills. She has the unique ability to make technical support an enjoyable experience for everyone involved.
Plus, it doesn't hurt that she regularly brings homemade cinnamon-donuts for the whole office to share.
This is Lisa. She is one of us.
Primary Purpose:
This position is responsible for providing administration, implementation and support of the Desktop and Telecommunications infrastructure including support services in an AS/400, Novell Netware, Windows 2000/XP, UNIX and Telecommunications environment. This position also provides 2nd level support for the systems infrastructure.
Duties & Responsibilities:
Y Provide technical support to the helpdesk and other IT functions including moves/adds/changes at the desktop level including install of standard desktop hardware, software, peripherals and printers.
Y Complete documentation as per Systems standards including Change Control, capacity planning and performance management
Y Maintain the corporate desktop and laptop infrastructure.
Y Ensure the stability of the Company's systems environment through regular maintenance, testing and implementing of new technologies.
Y Provide support and administration to Windows 2000/XP Desktop OS, Novell, AS400, UNIX (AIX) and Telephony infrastructure including cellular.
Y Provide on-call support.
Y Other duties as assigned.
Description: Now Hiring: Technical Analyst - Desktop
Lisa is one of the Technical Analysts for our desktop computers. She provides administration, implementation, and support of our desktop and telecommunications infrastructure, including support services in AS/400, Windows 2000/XP, UNIX, and telecommunications. She installs software, hardware, and peripherals, maintains the corporate desktop and laptop infrastructure, provides on-call support, and handles regular testing and maintenance of our systems environment. She came to us with a diploma in Computer Systems, two years related work experience, and an A+ certification (which she didn't need to get the job, but which was great to see). She also had working knowledge of all the relevant systems: AS/400, Windows 2000/2003/XP, UNIX, Nortel PBX, Symposium, Call Pilot, etc. But what really made her stand out was her communication and customer service skills. She has the unique ability to make technical support an enjoyable experience for everyone involved.
Plus, it doesn't hurt that she regularly brings homemade cinnamon-donuts for the whole office to share.
This is Lisa. She is one of us.
Primary Purpose:
This position is responsible for providing administration, implementation and support of the Desktop and Telecommunications infrastructure including support services in an AS/400, Novell Netware, Windows 2000/XP, UNIX and Telecommunications environment. This position also provides 2nd level support for the systems infrastructure.
Duties & Responsibilities:
Y Provide technical support to the helpdesk and other IT functions including moves/adds/changes at the desktop level including install of standard desktop hardware, software, peripherals and printers.
Y Complete documentation as per Systems standards including Change Control, capacity planning and performance management
Y Maintain the corporate desktop and laptop infrastructure.
Y Ensure the stability of the Company's systems environment through regular maintenance, testing and implementing of new technologies.
Y Provide support and administration to Windows 2000/XP Desktop OS, Novell, AS400, UNIX (AIX) and Telephony infrastructure including cellular.
Y Provide on-call support.
Y Other duties as assigned.
Published at 28-Oct-2009
Viewed: 34 times
Viewed: 34 times